Five keys to a strong metalworking partner

May 23, 2023
By Lindsay Burnham | Metalworking Specialist

In the world of metalworking, having a reliable partner matters. You need a supplier who can provide high-quality products and exceptional customer service.

Here are five things to look for in a partner.

Experience

People are sometimes surprised to learn that Fastenal is one of the largest metalworking suppliers in North America. For years, we’ve been helping teams get the tools and equipment they need. But what truly sets Fastenal apart is our metalworking experts. Dedicated to helping you find the right solutions for your needs, most of our team has years (or decades even) of experience at the spindle.

Service

Our team has a deep understanding of metalworking processes, applications, and equipment. Our entire job is to work closely with teams to identify their needs and provide personalized recommendations. Whether you’re looking for cutting tools, abrasives, or other supplies, we can help you do two important things. 1. Find what you need and 2. Make sure you get the most value possible out of purchases.

Problem solving

Our experts are trained to identify the specific challenges you face and then offer tailored solutions. For example, if a shop is struggling with tool wear during machining, our team can recommend specialized coatings or tool geometries that can improve tool life and reduce costs.

Inventory

Working with Fastenal means you have access to our extensive product offerings. We carry a huge selection of metalworking tools and supplies from top brands. This means you have access to the latest and most innovative products on the market. Plus, we have our own logistics fleet to move inventory, which means you can receive orders quickly and avoid downtime.

Value adds

Coolant management. Training programs. Tool repair and reconditioning. These value-added services can help you maximize the performance and longevity of tools and equipment, ultimately improving your bottom line.

So, whether you need help selecting the right products, optimizing tooling, or improving operations, we’re here and ready to help.

Have a question? Call (844) 365-8665 or email cuttingtoolsupport@fastenal.com.